Facilitation (either in-person or online/virtual) is a key competence that any internal trainer, Scrum Master, Team Leader, Project / Product Manager or meeting / workshop moderator should have at their fingertips. Develop this skill with our hands-on and fun workshop.
You can join the waitlist for the ''open'' format version of this course. For an ''in-house'' version, you can email us at aimslearning@tm.aims.ro for a customised quotation.
— Mariano Suarez-Battan I co-founder and CEO, Mural
The facilitator's ''hats'' - how to juggle the multiple roles the facilitator has to play (both in-person and online)
How to design a meeting - the 9P model
Structure of the meeting (OPEN, EXPLORE, CLOSE) and what happens at every stage
Competencies of the skillful facilitator
Active listening skills (asking thoughtful questions, mirroring, emotional labelling, paraphrasing, summarising)
How to develop and maintain engagement, practical tips for interactive group dynamics - especially online
The SCARF® Model - assesses the differences in people’s social motivation. Having SCARF needs (status, certainty, autonomy, relatedness, fairness) satisfied drives engagement - in meetings, as well
A few virtual / online facilitation rules
Visual facilitation techniques
Icebreakers, energisers, warm-ups that work online or in-person
Personality types and their underlying needs - to understand yourself better as facilitator, as well as understand your participants
Managing difficult situations in group dynamics
Facilitation practice through simulations & feedback from trainer and peers
Because participants usually facilitate/moderate both in-person and online/virtual meetings and workshops, we recommend a mix of both in-person and online delivery for this training topic - 3,5 up to 4 hours in a virtual setting would be enough, so that course participants get to experience themselves new ways to create engagement online.
— Daniel Stillman I Conversation Factory
''Thank you so much for your energy, enthusiasm and experience sharing.
In addition to the new knowledge on moderation skills and the applicability of the exercises we did, I greatly appreciated the fact that you managed to make me seriously think about WHAT I could improve, HOW could I improve so that my interaction with people is more "human", honest and useful.
Thank you also for re-awakening in me the desire and ambition to become a better moderator, a wiser person in the moderation of events / meetings."
Mirela-Lavinia Gutescu | Continental Automotive Romania
Learn to confidently facilitate better meetings that actually make an impact.